3am maintenance lines, without the 3am.
Tenant calls are a firehose of leaky faucets, lockouts, and the occasional genuine flood, across every building in your portfolio. Your agent answers all of it, separates the emergency from the annoyance by your rules, dispatches the right vendor, and files the ticket, while your property managers sleep.
An emergency triaged and dispatched
Trained on the property playbook
Your escalation matrix, your vendor list, your properties, executed the same at 2pm and 2am, across every building.
Emergency vs deferred
Flood, no heat, lockout, gas smell, instant dispatch by your matrix. Dripping faucet, morning ticket. No judgment calls by tired humans.
Vendor dispatch and confirm
Pages the right vendor for the trade and property, waits for confirmation, escalates to backup if none comes.
Ticket creation
Every call becomes a ticket in your system, unit, issue, photos, urgency, dispatch record, before the call ends.
Leasing inquiry capture
Answers availability, pricing, and pet-policy questions from your listings, and books showings to your leasing calendar.
Rent and notice questions
Handles the where-do-I-pay and office-hours calls that eat your staff's mornings, and routes real disputes to a human.
Owner-report visibility
Every after-hours call, dispatch, and resolution logged and searchable when the owner asks what happened.
One flat monthly fee
A short scoping call, a flat quote on the spot, and month-to-month from day one. Every call included, never per-minute.
Every building covered, every hour of the night.
Emergencies triaged, vendors dispatched, tickets filed, across your whole portfolio, while your team sleeps.