Built for Med Spas
Callers book where someone picks up.
A caller asking about lip filler at 9pm is three taps away from your competitor's booking page. Your agent answers instantly, walks the menu with them, books the consult, takes the deposit policy seriously, and runs the reminder cadence that keeps your no-show rate down.
What it sounds like on a real med spa call.
Priya's been thinking about Botox for months. She finally calls — after close.
Caller · 8:15 PM"Hi, um, I've never done this before but I was thinking about maybe getting Botox? I don't really know how it works."
ScheduleIX"You're in the right place, and you're not alone — most of our clients started with this exact call. The first step is a free consultation: about 20 minutes with our nurse injector, where she looks at what you want to address and walks you through options and pricing. No commitment, no pressure."
Caller"Oh okay, that sounds good. How much does the actual Botox cost?"
ScheduleIX"It's priced per unit, and how many units depends on the area — that's exactly what the consult nails down, so you get a real number instead of a range. I have Tuesday 4:30 or Saturday 11am with Nurse Kelly. Which suits you?"
Caller"Saturday!"
ScheduleIX"Saturday 11am with Kelly — booked. You'll get a confirmation text now, a reminder Friday, and a short intake form to fill out before you come in. Anything else you're curious about?"
✓ Consult booked · intake form sent · confirmation + Friday reminder queued · new client record created
Trained on the med spa playbook.
Fluent in your service menu, your providers' schedules, and the difference between a consult and a treatment slot.
01
Full menu fluency
Injectables, laser, facials, memberships — answers what each treatment does, session counts, downtime, and prep, from your own menu.
02
Provider-matched booking
Books to the right provider, the right room, and the right duration — and respects who does what.
03
No-show defense
Deposit policy stated at booking, confirmations at booking, reminders at your cadence, and same-day rebooking of cancellations from your waitlist.
04
Membership & package sales
Recognizes members, quotes member pricing, tracks package sessions remaining, and offers renewals at the right moment.
05
Discreet & privacy-aware
Conversation handling built for a business where discretion matters. HIPAA workflows with signed BAAs available on Enterprise.
06
Reactivation campaigns
Outbound to lapsed clients at the natural re-treatment interval — tox at 3 months, filler at 9, laser series completions.