Plumbing

The 11pm burst pipe calls someone.

Plumbing is won after hours. A voice agent trained on your service areas, your dispatch rules, and your pricing answers every location, triages the flood from the drip, books the window, and pages your on-call tech before the caller hangs up.

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A real call, handled

Triaged and dispatched before the caller hangs up.

after-hours call
Caller
There's water coming through my kitchen ceiling. I think a pipe burst upstairs. I don't know what to do.
ScheduleIX
Okay, first thing: do you know where your main water shut-off is? Usually near the water meter, basement, or where the line enters the house. Shutting that off stops the damage while we get someone to you.
Caller
Found it, okay, it's off. The dripping is slowing down.
ScheduleIX
Good. That was the right move. This qualifies for emergency dispatch. I can have our on-call tech at your address within the hour. There's an after-hours dispatch fee, which I want you to know about up front. Should I send him?
Caller
Yes, please. How fast can he get here?
ScheduleIX
He's been paged with your address and the details. You'll get a text with his name and ETA in about two minutes. Keep that main line off until he arrives.
✓ Emergency triaged, shut-off walkthrough given, on-call tech paged, fee disclosed, ticket created, SMS sent. No one at the company touched a thing.
What it handles

Trained on the plumbing playbook.

Not a generic bot. It knows a slab leak from a running toilet, quotes your dispatch fees correctly, and books to the real service windows at every location.

Emergency triage

Burst pipe, sewage backup, no water, instant emergency track with shut-off coaching. Dripping faucet, tomorrow's schedule. Your rules decide the line.

On-call dispatch

Pages the tech on rotation by SMS and voice, with the address, issue, and photos if the caller texts them. If he doesn't confirm, it escalates to the backup.

Service-window booking

Books arrival windows, not fake precision, and sends the running-late texts when the morning jobs stack up.

Job history lookup

Sees the water heater you installed in 2023 and its warranty status before quoting a repair on it.

Recall campaigns

Outbound reminders for water heater flushes, backflow testing, and annual inspections. Slow-week filler that pays for the month.

ServiceTitan, Jobber sync

Tickets, statuses, completions, written to the software your office already runs on.

Pricing

One flat monthly fee

A short scoping call, a flat quote on the spot, and month-to-month from day one. Every call included, never per-minute.

Every call includedLive in 5 business daysMonth-to-month
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Every emergency call answered, at every location.

Live on your phones in 72 hours, triaged, dispatched, never voicemail.

Talk to our team →Hear it live