The phone rings. The wrenches keep turning.
Every time a tech walks to the phone, a bay goes idle. Your agent books appointments, answers "is my car ready?", quotes your real ranges, and makes the status-update calls your customers actually want, without pulling anyone off a job, at every shop you run.
Same-day booked, without pulling a tech
Trained on the shop playbook
Knows your bays, your loaner fleet, your labor rates, and the sentence every customer wants to hear: nothing happens without your approval.
Bay-aware booking
Books by service type and duration against real bay and tech capacity, no more four oil changes at 8am.
"Is my car ready?" handled
Reads repair-order status and answers the call that interrupts your service writer 30 times a day.
Estimate and approval flow
Quotes your published ranges, sets the approve-before-work expectation, and logs verbal approvals with timestamps.
Status-update calls
Outbound updates when the diagnosis is in, when parts land, and when it's ready, the calls shops never have time to make.
Maintenance reminders
Mileage- and interval-based outbound: oil, brakes, tires, inspection due, from your service history.
Parts and vendor calls
Answers vendor delivery calls and routes parts questions to the right person instead of whoever picked up.
One flat monthly fee
A short scoping call, a flat quote on the spot, and month-to-month from day one. Every call included, never per-minute.
Keep the bays full, keep the wrenches turning.
Every call answered, booked, and updated, so no tech ever walks away from a job to pick up the phone.