Feature · Booking

Booked before they hang up.

Not “someone will call you back to schedule.” The booking agent reads your live calendar, offers real slots that respect your rules, books during the call, and fires the confirmation text before the goodbye.

Your calendar rules, enforced by a machine that read them.

Anyone can bolt a booking link to a phone bot. The hard part is booking the way your business actually works.

During onboarding we encode your real scheduling logic: appointment types and their durations, buffer times between jobs, which tech covers which territory, double-booking limits, lunch blocks, same-day cutoffs, and the slots you protect for emergencies. The agent offers only slots your operation can actually honor.

It books, reschedules, and cancels — all during the call. The caller who wants to move Thursday to Friday gets it done in one sentence, and the freed Thursday slot goes back into inventory immediately, offerable to the very next caller.

Confirmations and reminders run themselves. The confirmation text lands before the call ends. Reminders go out at the intervals you choose — day before, morning of, an hour out — and a cancellation triggered by a reminder text can automatically offer the slot to your waitlist.

Works with Google Calendar, Outlook, Calendly, Acuity, and the scheduling inside ServiceTitan, Jobber, and most practice-management systems.

A reschedule, start to finish, eleven seconds.

The call that ties up a human receptionist for four minutes.

Caller · 4:45 PM"Hey, I've got a 2pm tomorrow but something came up — can I move it to Friday?"
ScheduleIX"Sure can. Friday I have 10:30 or 3:15 — same service, same tech. Which one?"
Caller"3:15."
ScheduleIX"Done. Tomorrow's 2pm is released, you're confirmed Friday 3:15, and a new confirmation text is on its way. See you Friday."
✓ Rescheduled in one call · old slot released to inventory · confirmation re-sent · calendar + CRM in sync

Everything the booking agent handles.

Scheduling as a solved problem.

01

Live calendar reads

Real availability, not a cached copy. A slot booked on the web disappears from the phone instantly.

02

Your rules, encoded

Durations, buffers, territories, protected slots, cutoffs — offered slots are honorable slots.

03

Book / reschedule / cancel

Full lifecycle handled in-call. Freed slots return to inventory in real time.

04

Instant SMS confirmations

The confirmation arrives before the goodbye. No-shows drop when booking feels official.

05

Reminder sequences

Day-before, morning-of, hour-out — your cadence, automated, with reply-to-cancel handling.

06

Waitlist backfill

Cancellations automatically offer the slot to your waitlist. Empty slots heal themselves.

INCLUDED IN EVERY PLAN
Priced to your call volume
Flat monthly rate · month-to-month · quoted on your kickoff call
  • Live calendar integration
  • Custom scheduling rules
  • In-call book/reschedule/cancel
  • SMS confirmations & reminders
  • Waitlist backfill
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