Calls this week

342 total

Call outcomes

Recent activity

View all calls

Coverage by location

Manage

Recent calls

Click any call to see the transcript and recording

Caller	Location	Outcome	Duration	When

Call volume

Answered calls per week, last 12 weeks

What people called for

Top reasons this month

When your phone rings

Call density by day and hour

QuieterBusier

Trending questions

What callers ask most, and what's rising

Revenue booked on the phone

Estimated job value from booked calls, per week

Where the money comes from

Booked value by service type

Sales made over the phone

Every booked job, with its estimated value and deposit

Customer	Job	Location	Deposit	Est. value

Send all calls to my team right now

Temporarily override every schedule and ring your own lines. Flip it back anytime.

Set who answers, hour by hour. Purple is ScheduleIX, green rings your team, grey is closed. Switch any location to live and your calls come straight to you.

ScheduleIX answersRings your team (live)Closed

This is exactly what your agent says. Edit any message and it goes live on your next call.

Account

Your business details

Business name

Riverside Home Services

Account owner

Email

Plan

Managed · Multi-location · Month to month

Integrations

Connected to the tools you already run

Coverage

When ScheduleIX answers

Answer all calls

Overflow when your team is busy

After hours and weekends

Text back missed calls

Team

Who gets escalations

MR

Mike Reyes

Owner · all locations

Primary

DC

Dana Cole

Dispatch · Riverside

Backup